Dr. Minki Kim is an Associate Professor at Korea Advanced Institute of Science and Technology (KAIST). He joined KAIST College of Business after receiving his Ph.D. in economics from the University of Chicago in 2011. Having been trained as an empirical IO (industrial organization) economist with a keen interest in big data analytics, he has research interests in the changing nature of innovation (e.g., mobile technologies, AI-mediated communication) and its strategic use in the market.
He has been communicating and working with scientists and engineers through research projects interconnected in terms of data sources and empirical methodology and therefore he naturally paid attention to collaboration and task delegation between human workers and artificial intelligence (AI) agents as well as their effect on market outcome. Over the past few years, in particular, he has collaborated with EdTech firms which introduced technology-based services aimed at shifting the educational landscape. Specifically, he has investigated whether AI can transform the teacher’s role by delivering personalized learning and reading to each individual student. He finds that technology overload could undermine teachers’ effective use of such AI-based program despite its highly accurate diagnostic ability and ready availability. From an additional randomized controlled trial utilizing the AI-based tutoring service, he finds that tasks involving direct interaction with students may not be effectively delegated to AI because of teachers’ underestimation of the AI agent’s competence. Because teachers insufficiently delegate such tasks, however, students’ functional needs (i.e., test scores) are incompletely satisfied. On the other hand, delegation of such tasks to AI agents, which are relatively less capable of satisfying students’ emotional needs (i.e., human touch), can reduce students’ satisfaction. This shows the importance of building emotional connections and relationships with students who directly face AI-mediated communications.
His research works have been acclaimed in several disciplines, and he has had twenty-seven papers published in peer-reviewed journals.
Ph.D., M.A. in Economics, The University of Chicago, U.S.A.
B.A. in Economics, Seoul National University, Korea